a. If an order cannot be shipped or delivered due to unforeseen circumstances from our side, the order will be canceled and a full refund will be issued.

b. Orders may be canceled after the Date of Transaction but before dispatch. Once dispatched, cancellation is not permitted.

c. Returns will not be accepted for incorrect product selection (wrong model, color, or variant chosen by the customer).

d. Approved refunds will cover the product cost only; original shipping and handling charges are non-refundable.

e. Refunds or returns will be processed only after submission of valid proof and documentation.

f. All returned products are subject to inspection and verification by our authorized team.

g. If no defect is found after inspection, the product will be returned to the customer, and return shipping costs will be borne by the customer.

h. Replacement is subject to product availability. If unavailable, a refund will be issued.

i. Refunds will be processed using the original payment method.

j. Cash on Delivery (COD) refunds will be credited to the customer’s provided bank account.

k. Warranty claims must follow the manufacturer’s warranty process. If manufacturer details are unavailable, we will assist in connecting with them.

l. Digital products are non-returnable, except where the product is materially defective or non-functional.